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Classification:  Library Assistant 4                                 Revision Date:  September 2001 
Unit:  AESES
Hay Point Range:   206 - 270

In positions at this level, incumbents perform complex support functions for an area in the library requiring specialized knowledge of procedures and systems.  Incumbents work with considerable independence under the general supervision or direction of an area supervisor and may be required to assume responsibilities for the functioning of an area including assigning and monitoring tasks and training other employees at the same or lower levels.  Some positions may have responsibility for the security of library premises.

1. Provides assistance and advice to library staff, students, and partner library staff and patrons on particular resources, topics, materials, equipment, procedures or functions (e.g. donations, special acquisitions, Reference Desk, AV Equipment)
2. Establishes and/or maintains specialized filing systems for an area of the library
3. Creates, maintains and updates correspondence, computerized materials, files, records and reports
4. Assigns, monitors and coordinates activities of junior staff members and may participate in hiring and providing training to new staff members
5. Ensures completion of personnel and payroll records of staff
6. Orders, processes, tracks, circulates and ensures return of materials borrowed and loaned, dealing directly with patrons concerning document delivery issues
7. Compiles specialized statistics and reports for an area of the library
8. May supervise an area, provide training and be available to all library areas for information and advice
9. May participate in fund-raising events and activities and make recommendations to develop special events
10. Derives, modifies, and updates records describing library resources; searches, verifies and edits information to create cataloguing copy and provides original cataloguing and bibliographical descriptions which may involve translation and revision of cataloguing records and materials
11. Determines dealers, agents, publishers and/or suppliers, places standard and special orders and monitors receipt of materials, placing appropriate claims
12. Processes resources and invoices, using systems and security procedures to record them
13. Monitors expenditure records and annual expenditures for departments and assists in preparing annual budgets
14. May update and maintain a website to ensure proper, accurate, current information is present; retrieve and forward usage statistics and test its component parts
15. Provides copyright clearance/information for reserve desk resources
16. Participates in developing and maintaining standards, policies, procedures and manuals for an area
17. Recommends policies, procedures, or purchases to individuals or groups of staff for approval
18. May provide training, service and/or troubleshooting on media equipment
19. May operate a camera to take personal photos, issue and update identification cards for library patrons
20. Records and balances all monies received for deposit, daily collection, etc. (e.g. fines)
21. Attends meetings and participates in committees, projects and assignments
22. Provides circulation services to borrowers utilizing automated and manual procedures and systems involved in the circulation and recall of all library resources both on and off campus, explaining library policies as required and assisting with access to resources
23. May perform shelving/shelf reading and bibliographical searches using catalogues, bibliographies and indexes
24. Participates in special projects and other related duties as required or assigne

The minimum qualifications necessary for acceptable (satisfactory)  performance are:

Level of Formal Education 

• High school completion plus a 2 year diploma from a recognized library technician's program is required
• An undergraduate degree would be an asset

• Three years of directly related library experience using procedures, standards and systems appropriate to the area with experience in directing and/or supervising the work of other employees at the same or lower levels
• or
• An acceptable equivalent combination of education and experience
• Some positions require a basic understanding of HTML and related Web standards and development tools and/or web-based database environments

Skills and Abilities

• Good judgement; good general knowledge of library techniques and practices and ability to apply automated/manual procedures/systems
• Ability to communicate effectively with faculty, staff, students and the public
• Ability to work independently and cooperatively with others and use effective troubleshooting skills
• Demonstrated ability to train and direct the work of other employees at the same or lower levels
• Accurate keyboard skills and the ability to use software packages currently in use
• Ability to understand and follow oral and written instructions
• In some positions a working knowledge of a language other than English would be an asset
• Must have good problem solving and organizational skills

• Capable of performing the duties as assigned